What is the Library's General Reference Correspondence Policy?

We encourage you to use local and online resources before reaching out to us with questions. Your local library is often able to respond to your question more quickly and is better equipped to identify resources locally available that will meet your needs.

If you have exhausted your resources locally, we can assist you through one of these methods:

  • Ask A Librarian - our online reference request form.
  • Phone
  • Written correspondence
  • Online chat available Monday – Friday, 12:00pm – 4:00pm (ET).

Please note that off-site security screening may cause delays in responding to written correspondence. For this reason, we recommend that you use the online Ask A Librarian services when possible.

Written correspondence can be directed to:

Library of Congress
101 Independence Ave. SE
Washington, D.C. 20540

Related Topics

Last Updated: Jan 07, 2025
Views: 5178
FAQ Actions

Related Resources

Research Guides
Access thousands of research guides created by our subject experts. Browse by subject or research center.
Using the Library
Details on all services for users available onsite and via the Library's website.
Getting Started Tutorials
View short tutorials on how to use our many services and research centers.
Upcoming Courses and Workshops
Calendar listings of upcoming research orientations and webinars designed to navigate you through our collections.
Orientations and Consultations
Special orientations, consultations and/or tours can be arranged for individuals, specific classes or groups depending on staff and space availability.
Visitor Information
Learn about exhibitions, public events, and view maps and floorplans for the Library of Congress.